A little help, courtside
App support
Help with scores, searches, summaries, and your privacy. Start here, or get in touch.
Contact Metaesport
Email the developer and describe what happened. Include your app version, device model, and iOS version if useful. Hide personal information in screenshots.
hello@metaesport.comUse “Metaesport Support” as the subject. Please do not send passwords or your full private search history.Devices & features
The current app requires iOS / iPadOS 27 or later and has an English interface. Summaries additionally require an Apple Intelligence compatible device with the feature enabled and system resources ready.
Common questions
Why aren’t scores updating?
Live games refresh every 15 seconds while the app is in the foreground. Updates pause in the background. Source data may be delayed, and history shows saved snapshots. Return to a live search and choose refresh. If a request fails, the last score snapshot is preserved.
Why is a summary unavailable?
Summaries need a supported device with Apple Intelligence enabled and its system resources ready. English support must also be available. Scores and search results work independently of summaries.
How do I clear my search history?
Open Settings, select Clear search history, then confirm Clear history. This deletes reports saved on this device; it does not delete records held by external services.
What if a search fails or news is missing?
Check your connection and retry. Try a shorter question, a different game date, or a wider news time range. Public data and search services can be temporarily unavailable, and recent coverage may be incomplete.
How do I read the full article?
Choose an original article in your search results to open it in the in-app Safari browser. Summaries use article previews or game data and are not a substitute for the full source.
Do I need an account?
No. The current app has no account system. Read the privacy policy for data handling and privacy requests.